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Contact Us

Call. Visit. Message. We're here to help!

Our customers are our priority, and we pride ourselves on responsive service and being there when you need us. Here are all the ways you get to reach us.

Call Us

Customer Service

Call 540-591-5000 or
Toll Free 866-420-2265


Mon-Thurs 8:30 am - 5:30 pm
Fridays 8:30 am - 6 pm

Card Service


To report a Lost or Stolen Visa® Debit Card or Credit Card during business hours.

Call: 540-591-5000

After Hours Card Services

Toll Free: 844-361-2265

Telephone Banking

24-Hour Telephone Banking

Call 540-473-BANK (2265) or
Toll Free 866-830-BANK (2265)

Text Banking

Text 31727 on your mobile phone to get balances and history.

Visit Us

Office Locations ATM Locations

Message Us

Please be aware this email is an unsecured method of communication; you should never disclose personal information, such as Social Security numbers, account numbers, passwords, personal identification numbers (PINs) or financial information.


For Bank Owned Real Estate Inquiries

Marla Rock
Collections Officer
Phone: 540-591-5056


For Bank Owned Vehicles & Equipment Inquiries

Marla Rock
Collections Officer
Phone: 540-591-5056


Secure Email

To send us a message securely, please use our secure contact form.

Send a Secure Email

Submit a File

At Bank of Botetourt, protecting your sensitive information is our priority. Access our Secure File Upload when you need to send us documents.

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Important Info

Routing Number: 051402550

Reorder Checks Rates Lost/Stolen Card Investor Relations