Privacy

The following privacy principles were established to maintain the security, integrity, and confidentiality of the personal financial information of prospective, existing, and former customers.

We restrict access to this nonpublic personal information about you to only those employees who need to know that information in order to provide products or services to you.  We will only share nonpublic personal information with nonaffiliated third party service providers and companies that perform marketing services on our behalf with whom we have joint marketing agreements in the normal course of business and as permitted or required by law.

We are committed to protecting your privacy by maintaining physical, electronic, and procedural safeguards in compliance with the federal regulations to guard your nonpublic personal information.

Categories of Information That We May Collect

The amount of information we collect about you depends on the complexity of your relationship with us. We may collect "nonpublic personal information" about you from the following sources:

• Information we receive from you on applications or other forms such as name, address, phone #, social security #, assets and income;
• Information about your transactions with us, or others, such as: your account balance, payment history, parties to transactions and credit card usage
• Information we receive from a consumer reporting agency such as credit history and creditworthiness.

"Nonpublic personal information" is nonpublic information about you that we may obtain in connection with providing a financial product or service to you.

Categories of Information That We Disclose

We may disclose all of the information that we collect about our customers or former customers as permitted or required by law.

Categories of Nonaffiliated Third Parties to Whom we Disclose

We may disclose all of the nonpublic information that we collect to the following types of third parties with whom we have joint marketing agreements. We only provide them with information necessary to fulfill their responsibilities or to provide a financial service to you. These companies are prevented from using this information for their own purposes or selling this information to others.

• Service Provider/Joint Marketing Agreements: Companies that perform marketing services on our behalf agree to offer, endorse, or sponsor a financial product or service in the normal course of business.
• Other Third Parties and by Law:
• Nonaffiliated third party service providers (check printing, data processing, credit card).
• Third parties that provide services necessary to effect, administer or enforce a transaction that you request or authorize (servicing/processing a financial product or service).
• As permitted or required by law (subpoena, fraud, dispute, consumer reporting agency).

Sharing Information

From time to time, there may be financial products and services which we believe may be of benefit or interest to you.  To offer these financial products and services, we may need to share your information with these third parties.

At any time, you may direct us not to share your personal information for this type of solicitation.  This is commonly known as “opting-out” of information sharing. 

To limit the disclosure of personal information, you can complete the Opt-Out Form.

Please allow 10 days from the date of our receipt for your opt-out to become effective.

Online Banking Privacy Policy

Bank of Botetourt is committed to providing the highest level of security and privacy regarding the collection and use of our online banking customer’s personal information, as well as that of all visitors to our web site.  Personal information may be collected through the submission of account applications, online banking transactions, or through the use of online financial tools such as interactive calculators.  A detailed description of Bank of Botetourt’s Online Banking Privacy Policy is provided below.  If you have additional questions regarding the privacy of your personal information, contact Bank of Botetourt. 

 Respect of Right to Privacy

Bank of Botetourt respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels. 

Collection and Use of Personal Information

The collection of personal information online is designed to protect access to your personal accounts and to assist the bank in providing you with the products and services you want and need.  All personal information collected and stored by the bank is used for specific business purposes to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the bank better understand your financial needs in order to design or improve our products and services.

Employing stringent security measures in the collection of your personal information, all Bank of Botetourt online account applications are submitted to the bank’s secure administration site through an encrypted direct line to the bank.  Once received by the bank, only approved personnel may open and process the application.  Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee (s) has accessed and in any way modified-for example, updated or added to-your personal information.

Limited Employee Access to Personal Information

Bank of Botetourt limits employee access to your personal information to only those bank administrators with a business reason for knowing such information.  Bank of Botetourt also educates all employees about the importance of confidentiality and customer privacy.  In addition, individual user names and passwords are used by approved bank personnel to access your personal information online, providing audit trails to further safeguard the privacy of your personal information.

Third-Party Disclosure Restrictions

Bank of Botetourt follows strict privacy procedures in regard to protecting your personal information.  In addition, the bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies.  Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline.

Disclosure of Privacy Policies

Bank of Botetourt is committed to ensuring the privacy of its customer’s personal information.  For more information regarding the Bank of Botetourt Online Banking Privacy Policy, contact Bank of Botetourt.